Job Description

Description

The Senior Solution Consultant in COPE Health Solutions supports a work stream in sophisticated enterprise customer engagements, partnering with key collaborators to achieve the vision while completing key deliverables. They serve as hands-on advisors, using strong social skills, solution and/or technical knowledge, product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.

Senior Solution Consultants are strong presenters that can obtain customer acceptance by demonstrating solutions and an understanding of the client's vision. They can identify key risks or issues and are confident in handling difficult conversations with their team and customers to address them. They interact with customer product owners, business process owners and technical resources to understand requirements, analyze information, and craft comprehensive solutions. They also show a strong understanding of the typical business challenges faced by customers and common objectives. They supply thought leadership and standard processes, both internally in their community and externally in the marketplace.

FLSA Status	Exempt	Salary Range	$100,000- $120,000
Reports To	Technical Solutions Lead	Direct Reports	No
Location	Remote	Travel	Up to 25%
Work Type	Regular	Schedule	Full-Time

 

Position Description: 

• Serve as a trusted advisor to the client
• Participate as a part of a team working on internal critical initiatives to grow consulting practice, serving as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
• Work collaboratively and have very strong communications skills, especially in guiding complex concepts, and creative, prescriptive thinking
• Identify and proactively handle risk areas and commit to seeing an issue through to complete resolution
• Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Review and correct key artifacts to keep projects on track and solutions extendable and maintainable going forward
• Work closely with Delivery Managers, Account Teams, Technical Architects, and directly with clients to design technology solutions to meet client needs
• Contribute to the creation of a program vision/case creation and justification, and be responsible for the monitoring and delivery of these elements throughout the program's lifecycle while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Qualifications: 

• Bachelor’s degree in a Technology, Engineering (any field) or a related quantitative subject area. Will consider equivalent validated work experience in lieu of a degree.
• 6+ years of relevant experience, including enterprise consulting experience, in a mid-to large-sized organization in positions of growing responsibility
• Confirmed results translating business user stories into technical requirements documents
• Strong presentation skills: able to successfully present a point of view and clearly articulate the rationale to a variety of collaborators
• Meticulous individuals with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to connect with people in diverse roles
• Consistent track record to analyze, design, and optimize business processes via technology and integration
• Resourceful and high-reaching thinker who can work through and solve problems
• Travel is an integral part of this role and will be based on individual customer needs with a 25%  travel requirement.

 

Benefits: 

As a firm passionate about health care, we’re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/.

About COPE Health Solutions
COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit .
 

To Apply: 

To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/.

 

Job Tags

Full time, Work experience placement, Remote job,

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