Target Pay Rate: 27-31.97/hr **salary will be commensurate with experience
Description: -Manage the day-to-day interaction and coordination of the import/export of seed and non-seed (chemical, specialized, research) items entering/exiting the US. -This role is critical to delivering the business through ensuring Import and Export Operations to meet compliance and customs requirements, are accurate and efficient, meeting customer and production demands. Import of materials directly impacts production sites and Exports support foreign manufacturing sites as well as sales to end customers. Responsibilities: -With minimal supervision, perform Import/Export activities in compliance with Government rules and regulations, organizational policies, procedures, goals and objectives -Responsible for expediting the import/export process by liaising with regional Import/Export coordinators, Warehousing/Distribution, and Plant & Production planning -Responsible for coordinating logistics for import/export shipments(ocean, air, land, rail) working closely with freight forwarders, brokers, Transportation Contract managers and internal stakeholders -Responsible for ensuring all work is completed in a timely and compliant manner, adhering to all internal policies and government regulations. -Responsible for ensuring all documentation is accurate and compliant with US and foreign customer. -Responsible for auditing team members files to ensure files are maintained in audit-ready status. -Be prepared to participate in an internal or external (USCBP/EPA) audits -Responsible and accountable for accurate, timely and compliant processing of all orders for assigned countries and/or product portfolio. - Must remain current on all applicable import/export regulations through formal training and self-guided initiatives. -Develop, maintain and train team members and stakeholders on Standard Operating Procedures associated with assigned portfolio. -Collaborate cross-functionally, across divisions and internationally to identify and implement best practices and maintain a culture of continuous improvement. -Responsible for being the key contact for foreign partners / customers -Conduct import/export operations process training as required -Responsible for handling complex global trade accounts/trade lanes -Working knowledge of applicable laws, regulations, and standards related to APHIS, Customs and Border Protection, USDA and other government agency laws and regulations -Become Subject Matter Expert for assigned business units -Good understanding of client product portfolio and production processes -Perform other duties and participate in projects as needed Education and experience: *BA/BS Degree...deliver outstanding service. Monitor call quality and ensure customer interactions... ...Requirements Minimum three years of call center experience, with at least one year in a... ...first approach. Ability to multitask and manage competing priorities in a fast-paced...
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