Job Description

At RSS Technology Solutions, we take pride in supporting our teams with timely, efficient, and professional technical coordination. We are currently seeking a HR Assistant to join our team at our Blankenbaker location. This role is critical in ensuring smooth communication, accurate service order management, and a seamless customer support experience.

As an HR Assistant, you will play a key support role across both human resources and administrative functions, serving as the first point of contact for employee inquiries and internal communications. Working closely with the HR team and other internal departments, you’ll assist with onboarding, maintain employee records, coordinate meetings and schedules, and provide general administrative support. This role demands professionalism, exceptional attention to detail, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

• Serve as the first line of support for HR-related questions via phone, email, and in-person requests.
• Assist in onboarding processes including document collection, scheduling orientations, and system entry.
• Maintain and update employee records, ensuring accuracy and confidentiality.
• Coordinate meetings, interviews, and training sessions with internal and external participants.
• Support benefits administration, time-off tracking, and HR system updates.
• Manage calendars, office supplies, filing systems, and general administrative tasks.
• Assist with internal communications, announcements, and event coordination.
• Collaborate with HR and other departments while working independently on daily administrative duties.

Desired Attributes:

• Patient and personable with excellent phone etiquette.
• Approachable with strong interpersonal and communication skills.
• Able to handle sensitive information with confidentiality and professionalism.
• Agile learner with the ability to absorb and retain technical knowledge across 25+ technologies.
• Calm under pressure with strong de-escalation and problem-solving skills.
• Able to work independently while maintaining a collaborative mindset.
• Adaptable and proactive—comfortable navigating shifting priorities and tasks.
• Exceptionally organized with a keen eye for detail and accuracy.
• Strong prioritization skills—knows how to manage high and low urgency cases accordingly.
• Tech-savvy with the ability to learn HRIS and other internal systems quickly.

Qualifications:

• Previous experience in a hybrid HR/administrative support role is strongly preferred.
• Experience handling onboarding, document management, or internal communications is a plus.
• Demonstrated technical aptitude; capable of learning and understanding multiple support systems and tools. 
  
• Strong communication skills, both written and verbal.
• Comfortable working in both office and occasionally warehouse-style environments.
• Ability to lift up to 25 lbs and work in both a cubicle and warehouse environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• Recognition for exceptional performance.

RSS Technology Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at RSS Technology Solutions and become a valued member of a team where your technical expertise is recognized and rewarded!

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