Job Description

Pack Leader USA Position Description

Position: Territory Account Executive

Name: VACANT

Exemption Status: Exempt/Salary + Commission

Department: Sales

Reports to: Director of Business Development

Date:  March 2025

Position Objective

This team member will be increasing sales of modular labeling machines to an end-user client base as well as through distribution channel partners. This position’s primary focus is to both develop new prospects as well as build relationships with existing clients to increase sales. Support is critical to our clients and that is why we are committed to the best service in the industry. The key to success of this position is consistently providing superb customer service to accounts through visits, constant communication, and representing client needs and goals within the organization.

Key Responsibilities

• Develop, enhance and maintain client relationships, both new and existing.
• Implement sales strategies to grow territory.
• Cold call new opportunities and keep accurate client records for sales manager to review weekly.
• Understand equipment and application needs for each labeling machine.
• Become an expert and develop in-depth knowledge of company’s brand image, marketing strategies and products/services.
• Attend regional and national trade shows.
• Provide customer demos.
• Clearly convey information to help clients make buying decisions.
• Forecast sales volumes based on current and historic order rates.
• Document sales activities via Salesforce.
• Maintain awareness of competitors’ sales efforts and programs in territory.
• Coordinate with service technicians on design requirements.
• Handle administration of orders, pricing and required reports.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree or equivalent; two or more years of progressive outside sales experience, with manufacturing products is desirable; or equivalent combination of education and experience. 

Specialized Knowledge and Skills Required

· Familiar with standard practices and procedures within the packaging industry

· Excellent communication and teaming skills

· Proficiency to work cross-functionally to drive business solutions

· Project management skills

· Strong computer skills: Microsoft Office & Salesforce

· Ability to multi-task

· Excellent communication and teaming skills

· Ability to work cross-functionally to drive business solutions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· Must be able and willing to travel two to three days a week within assigned territory

· Must be able to move around readily in shop and field environments

· Ability to walk or stand at least 4+ hours per day

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate and occasionally loud. While performing the duties of this job, the employee regularly travels via car and/or plane. The dress requirements are to maintain a business casual to professional appearance.

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