Job Description

In this role, you'll play a crucial part in ensuring that the conversational AI model delivers a high-quality customer experience while meeting business objectives. Position addressed to more experienced resources with some proven experience in AI services.

Duties and Responsibilities

• Verify data to improve the performance of the AI model.
• Review the output of the model to maintain a quality standard.
• Include feedback to improve the performance.
• Perform quality checks and supervise junior stakeholders.

Requirements

• 1-2 years' experience as Data Annotator or in editing, product reviewing, content writing, or technical writing.
• Excellent writing and spelling skills of a target language.
• Proficiency in English for communication with internal managers and/or comprehension of the guidelines.
• Good oral and written English communication as well as in target language.
• Flexibility to respond and react to changing priorities quickly and efficiently.
• Highly organized with attention to detail and a commitment to quality.
• Ability to work independently while adhering to guidelines and workflows.
• Easiness to understand and manage writing customer-facing content and content management tools.
• Problem-solving mindset.
• Extensive experience with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
• General knowledge of online communication.
• Ability to follow directions and perform time bound tasks accurately and efficiently and monitor other junior stakeholders' quality.
• Ability to perform repetitive tasks without degradation in quality.
• Organized and focused enough to work independently as a role player within a team environment.

Additional requirements

• Understanding of Chat bots
• Knowledge of retail/ shopping domain
• 1-2 years' experience as a Data Annotator in the target language, in editing, product reviewing, content writing, or technical writing.
• Paid training will be provided.

Thank You,

Pratiksha Bhatt

Talent Acquisition Specialist

Pro Integrate LLC ISO 9001 and ISO 27001 Certified Company

Phone: +1 646-349-6335 | Email: pbhatt@prointegrate.net

HQ: 347 5th Ave, Suite 1402-344 New York, NY USA 10016

Job Tags

Similar Jobs