The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
...Desert Ridge Outpatient Surgery Center is hiring a Pre Op/PACU RN Full Time Welcome to Desert Ridge Outpatient Surgery Center At Desert Ridge Outpatient Surgery Center, we believe health and care are inseparable. We focus on offering a high quality, service-oriented...
...About Us Innovative Home Renovations (IHR) is a design-build remodeling firm based in Northeast Seattle, specializing in kitchen, bathroom, and interior renovations. Our mission is to provide Seattle homeowners with a remodeling experience that eliminates spiraling...
...charitable organizations across the United States. As a Charitable Fundraising Associate, you will be trained to represent these non-profits and to share an enthusiastic message with their supporters while also raising needed funds. POSITION HIGHLIGHTS: No Cold...
...Overview Join our team as a variable shift, PRN, Recovery Room (PACU) Registered Nurse (RN) in Henderson, TX . Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities...
...Southwest Austin. We are seeking an experienced and detail-oriented Bookkeeper to join our team. This is a full-time position and offers... ...years of bookkeeping experience, with the utilization of both QuickBooks Online and QuickBooks Desktop. Fluency with QuickBooks...